All orders placed in www.greekroots.shop are completed with SPEEDEX Courier within 1-2 working days from your order.
Shipping cost is 5€. For orders over 50€, we offer free shipping by Speedex.
We ship worldwide via DHL Express (International Priority service) for Eu orders and FEDEX for non-Eu orders.
For orders over 100€, we offer free shipping for Eu orders with DHL Express (International Priority service).
We have tax reduction for countries that are not part of the European Union at the end of the order.
All our items are packed in a gift box with extra care and delivered with the safest packing, so that they arrive to you in perfect condition.
TRANSIT TIME BY SPEEDEX
Greece: about 2 – 3 working days
TRANSIT TIME BY DHL EXPRESS
Europe Transit Time: about 3-4 working days
TRANSIT TIME BY FEDEX
All other countries: about 5-7 working days
Destination worldwide shipping: delivery costs will vary depending upon the destination.
The shipping cost of you order can be viewed after you place your item(s) in your shopping cart and after entering your billing details at the checkout page.
After your order has been shipped, you will get at your email a shipping notification with the tracking number.
***Deliveries in remote areas will be made through Hellenic post.
You can track your parcel on the Dhl site (www.dhl.com) and Fedex site (www.fedex.com) using the tracking number provided.
Your parcel is delivered directly to your address and a signature is required. For dispatch to PO boxes and APO with FedEx or DHL, please contact us before you proceed to payment.
*Duties and customs expenses will be the responsibility of the recipient.
Please note that for some countries such as Russia, where inland distribution for people (non for companies) by Fedex is impossible or problematic, only Hellenic Post option is available.
If you have any questions, please send an email at [email protected] or call us at 2109227379 Monday to Friday 9am – 5pm.